Contents

How to Calibrate a Monitor
With an i1Display 2

Part 13 - Trouble Shooting

The vast majority of people calibrating their monitors will have no issue beyond familiarizing themselves with the process.  If something goes wrong, it's worth first checking your methodology. Missing a step is by far the most common cause of problems. There are a few exceptional circumstances that can effect calibration and I have noted them below. If you still can't find the solution feel free to give us a call. Finer Image is happy to support it's clients.

Colour Casts After profiling (greenish/pinkish).

These tend to occur for 2 reasons:

Your monitor's Native White Point may be too far different to the target White Point in your calibration settings.  In this instance try recalibrating using Native White Point. 

Your monitors characteristic response curve in one or more colour channels may be non uniform.  Try re-profiling using ‘Laptop’ as the monitor type (even if the monitor in question is a desktop monitor).  The profile will be calculated with a bias towards neutral grays which is where we tend to perceive colour casts.

Display Profile is not loading when you start Windows.

The contrast of the monitor is wrong even when it is reset to factory defaults.

Make sure any contrast adjustment in your video card is set to zero.
A failing backlight could be a cause of reduced contrast.
Try calibrating to a higher luminance. Although counterintuitive it can sometimes help.

The summary screen shows jagged gamma correction curves

This basically means that with the hardware settings you have been using the monitor is incapable of giving a smooth response in one or more colour channels. You may need to do some experimenting to see if you can get the monitor into a state where a better profile can be produced. Try the following steps:
If all these attempts fail then its highly likely that your monitor is simply not up to the task of colour accurate work or that your monitors backlight is failing.